Skip to main content Search

Claims

To make sure we get you through to the right department please select your product from the list below.

 

Car insurance claims

Product Telephone number
Car insurance (24 hours) 0800 952 8181
Windscreen (comprehensive cover only - 24 hours)  0800 952 8181
Breakdown Cover (24 hours) - for policies
bought/renewed before 02/12/14
0800 781 4413
Breakdown Cover (24 hours) - for policies
bought/renewed on or after 02/12/14
0333 000 1600
Gadget Insurance 0203 794 9299
Keep motoring 0800 561 0294
Key Cover (24 hours) 0800 561 0292
Foolproof (24 hours) 0800 298 0681
Identity Theft 0800 561 0290
Payment protection 0800 092 3720
Personal accident 0800 561 0293
Legal Expenses Cover 0800 561 0291
Windscreen Cover (purchased separately) 0800 169 4677
Excess insurance 0330 055 5362

Home insurance claims

Insurer Telephone number
Allianz 0345 073 1114
AXA 0870 556 1161 (calls cost 1p per minute plus your service providers access charge)
Brit 0800 587 6713
Congregational & General 01274 700 700
Ageas (formerly Fortis) 0345 122 3019
Lloyds TSB 0345 603 4087
Covea 0330 024 2255
Prestige 0800 032 7327
Royal & Sun Alliance 0345 026 0002
Towergate 0344 892 6248
e-Underwriting (OIM) 0345 072 9978
Midas Underwriting 0845 600 9260 (calls cost 5p per minute plus your service providers access charge)

Home insurance optional extras

Product Telephone number
Home Excess Protection 03300 555 364
Personal Accident 0800 561 0293
Gadget Cover 0203 794 9299
Payment Protection 0800 092 3720
Key Cover 0800 561 0292
Garden Cover 01285 626 052
Domestic Homecare 0800 783 8748
Legal Expenses Cover 0800 561 0299
Home Emergency 0844 332 9942

Motorcycle insurance claims

Product Telephone number
Motorcycle Insurance 0800 479 0909
Breakdown (24 hours) 0800 298 0685
Helmet Cover 0800 952 1730
Helmet & Leather Cover 0800 952 1731
Key Cover (24 hours) 0800 952 1736
Foolproof (24 hours) 0800 298 0681
Identity Theft 0800 561 0290
Payment protection 0800 092 3720
Personal accident 0800 952 1735
Legal Expenses 0800 952 1734
Excess insurance 0800 952 1732

Pet claims

 0800 952 0692