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FAQs

 

Why is the Green Insurance Company no longer offering insurance to new customers? 

The Green Insurance Company & Kwik Fit Insurance Services have been part of the same company since 2007.  In line with our vision to ensure we deliver competitive premiums and great service we have taken the decision to operate solely under the Kwik Fit Insurances Services brand.

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How does this affect my current policy?

It doesn’t - all details will remain the same and you will still be insured through The Green Insurance Company until your policy renewal date.

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Will any terms and conditions change on my current policy?

No - Your current policy will continue to run as normal and all terms, conditions and policy details will stay exactly the same, unless you make a change to your policy.

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Will my payments change?

No - Your payments will stay the same unless you make a change to your policy.

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What if I need to make a claim on my existing policy?

The claims process has not changed you can still make a claim by clicking here

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What if I am in the process of making a claim?

Your claim will still be handled in the normal way by your current insurer.

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Will I see any change in the level of service you provide me with?

Absolutely not, we will continue to provide the high level of service you expect from us, by operating under the one brand it will allow us to continue to deliver competitive premiums and great service.

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What will happen when my policy is due for renewal?

At renewal, we will transfer your policy over to our sister company Kwik Fit Insurance Services, which means that form your renewal date you will be insured through Kwik Fit Insurance Services.

We will write to you prior to your renewal with details of your cover and your premium for the coming year.

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Will this affect my no-claims bonus?

No - your no claims bonus will be unaffected by this change.

We will transfer your no claims bonus along with the rest of your policy details to Kwik Fit Insurance Services before we send your renewal invitation.

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Who are Kwik Fit Insurance Services?

We launched in 1995 to provide insurance to customers of the renowned Kwik-Fit garages.

We now have 20 years of experience in the insurance industry and have recently been awarded a 5 star defaqto rating for our comprehensive car insurance cover, full UK recovery breakdown cover and our platinum pet insurance cover.

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What are the benefits of switching to Kwik Fit Insurance Services?

Our online Portal: As Kwik Fit Insurance Services customer you will be able to manage your account via our online portal, this means you can download your policy documents, make an amendment to your policy or change your details.  More information will be available when your policy is due for renewal.

Our Defaqto rating: We recently been awarded a 5 star defaqto rating for our comprehensive car insurance cover, full UK recovery breakdown cover and our platinum pet insurance cover, therefore you will have peace of mind that you are insured under an excellent policy with a wide range of features and benefits.

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What if I have more than one policy will the Green Insurance Company?

Don’t worry, your policies will continue to run as normal and all details will stay exactly the same until your policy renewal dates.

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Have your contact details changed?

No – Our address, contact telephone number and email address will remain the same.  Please visit here for more information on how to contact us.

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What about our Green Credentials?

We are very proud of our Green Credentials and over the period 2007 to 2012, we offset car CO2 emissions, and are proud to have planted 2.5 million trees.  To mark the end of The Green Insurance Company, we have donated £30,000 to Eco Schools – a programme launched in 1992 to provide children with a fun and engaging way to learn about protecting our environment.

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